General Questions
❔ What is FIX.CY?
FIX.CY is a local services platform in Cyprus that connects people with trusted professionals across various industries—from electricians and cleaners to tutors and drivers. You can either “Browse Services“, “Provide Your Service” or “Post Your Need” to receive offers from providers.
❔ Who can use FIX.CY?
Both service providers and people looking for services can use FIX.CY. Whether you’re a business, freelancer, or just need help with a task, the platform is open to everyone.
Using the Platform
❔ How do I find a service?
Visit the “All Listings” section.
Use filters to refine results by:
* Category
* Price Range
* Rating
* Location
* Features like 24/7 Availability, Certified, Bilingual Support, etc.
❔ What is “Post Your Need”?
This option lets you request a specific service without browsing. Just describe your need, and service providers will contact you directly with offers.
❔ Can I contact the service provider directly?
Yes!
On each listing page, you can contact the Fixer via:
* Phone
* Email
* Website
* Social Media
* Contact Form
Listing Services
❔ How do I add my service to FIX.CY?
You can list your service in two ways:
1) Top Menu: Click “Add Listing” → “Services“
2) Dashboard: Go to your “Dashboard” → “Add Listing” → “Services“
You’ll be asked to fill in the following:
* Title & Description
* Category
* Pricing (EUR)
* Service Location (e.g., “Mesa Geitonia, Limassol”)
* Contact Info (Phone, Email, Website, Social Links)
* Features (select from helpful tags)
* Media Upload (up to 5 images, total max size: 20MB)
* Optional Video (YouTube or Vimeo link)
❔ How long does my listing stay active?
* “Services“: 90 days
* “Post Your Need“: 30 days
Listing types:
* Standard (Free)
* Promoted (€2.99): Pinned at the top for 30 days
How to Post a Job or Task
❔ How do I post a service request?
Use the Top Menu or your Dashboard:
Go to “Add Listing” → “Post Your Need“
You’ll be asked to fill in the following:
* Title
* Needed On (Date)
* Budget (€)
* Requirements (Description)
* Category & Location
Your request stays visible for 30 days.
Promotion & Visibility
❔ How can I promote my listing?
You can promote your listing to appear at the top of relevant pages as a Promoted Listing (€2.99 for 30 days).
There are two ways to promote:
1) During Submission:
When adding a new service, select the Promoted option before publishing your listing.
2) From Dashboard:
Go to your “Dashboard” → “My Listings” → click More next to your listing → select Promote.
Promoting your listing boosts visibility and helps attract more potential clients.
Payment & Pricing
❔ How much does it cost?
* Standard Listings (Free)
* Promoted Listings (€2.99): Pinned at the top for 30 days
❔ How do I pay?
Payments are processed securely via Stripe.
We accept:
* Credit Cards
* Debit Cards
More payment options may be added in the future.
Accounts & Dashboard
❔ What’s in my Dashboard?
Your Dashboard lets you manage:
* “My Listings” (Published, Expired)
* “My Profile” (Fixer Info)
* “Favorite Listings” (Liked Listings)
* “Preferences” (Privacy Settings)
* “Chat” (Communicate with People Interested in Your Service)
* “Announcements” (FIX.CY Notifications)
❔ Can I edit or delete my listings?
Yes.
In your “Dashboard“, under “My Listings“, click Edit or More > Delete Listing next to the listing you want to manage.
Features & Filters
❔ What features can I select for my service listing?
These features help users discover your listing more easily and build trust:
* 24/7 Availability
* Free Estimate
* Mobile Service
* Certified
* Licensed Professional
* Emergency Service
* Bilingual Support
* Years of Experience
❔ What filters can users apply?
Filters help users quickly find what they need based on preferences:
* Category
* Price Range
* Review Rating
* Features
* Location
Reviews & Trust
❔ How can I review a service?
Scroll to the “Leave a Review” section on any listing and “Submit Your Review“. You must be signed in to submit feedback.
Reviews help others choose the right provider and build platform trust.
Support & Issues
❔ Something isn’t working. How can I get help?
Email us at [email protected].
We typically respond within 24 hours.
❔ Can I report a fake or inappropriate listing?
Yes. Use the “Report” button on the listing page to report abuse or email us with the issue and listing link.
Help us keep FIX.CY safe and reliable for everyone.